Our Commitment to Your Privacy
At Prizen Business Services Pvt. Ltd., we are committed to protecting your personal data and digital rights. We believe that privacy is not just a regulation — it is a fundamental right. This policy explains how we collect, use, protect, and respect your information.
Compliance: Follows IT Act, ISO/IEC 27001, and GDPR (where applicable)
Applies to: All users including customers, sellers, store partners, and associates.
What We Collect
We collect your personal information such as name, mobile number, email, address, KYC documents, UPI IDs, and order & transaction history only for the purpose of delivering our services efficiently, securely, and in compliance with Indian laws. All data is stored securely on GDPR-compliant servers provided by Hostinger.
How We Use It
Your data is used to verify your identity, provide services such as recharge, bookings, UPI transfers, reward systems, wallet updates, and to enhance security, user experience, and customer support. We never use your information for unauthorized purposes.
How We Protect It
We employ strong encryption, firewalls, access controls, and SSL certificates. Only authorized personnel have access to sensitive data. We perform regular security audits to ensure protection against threats and data breaches.
Third-Party Services
Your information may be shared only with authorized third-party service providers such as payment gateways, telecom partners, travel APIs, or logistics partners — and only for fulfilling the service you requested. We never sell, rent, or misuse your personal data.
Your Rights
You can request access to your data, correct inaccuracies, or delete your data from our system at any time by contacting us at support@prizen.in. You also have the right to file complaints or raise concerns regarding your privacy directly with our compliance team.
